'Daewoong Pet' (hereinafter referred to as the 'Company') complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through the Personal Information Processing Policy, the Company informs you of the purpose and method of use of the personal information you provide, and what measures are being taken to protect your personal information. If the Company revises the Personal Information Processing Policy, it will notify you through a website notice (or individual notice).
1. Personal Information Items Processed
The Company collects the following personal information for business partnerships and consulting.
- Required items: Application organization, name, contact information, email
You have the right to refuse consent to the 'collection of required information', and you may refuse consent to the collection of optional information other than required information. If you do not consent to the collection of required information, your use of the service may be restricted.
The following information may be automatically generated and collected during the service use process.
- IP address, cookies, visit date and time, service use history
2. Purpose of Personal Information Processing
The Company uses the collected personal information for the following purposes. Cyber Newspaper Service User Verification, Personal Identification, Complaints Processing, Notification Delivery
3. Personal Information Processing and Retention Period
In principle, after the purpose of collecting and using personal information is achieved, the relevant information is destroyed without delay. However, in cases where it is necessary to preserve it in accordance with the provisions of relevant laws, the company will preserve member information for a certain period of time as stipulated in the relevant laws as follows.
Preservation Items: Personal information and consultation contents stated at the time of inquiry
Preservation Basis: Act on Consumer Protection in E-Commerce, etc. (Records on consumer complaints or dispute resolution)
Preservation Period: 3 years
4. Matters regarding destruction of personal information
In principle, the company destroys the relevant information without delay after the purpose of collecting and using personal information is achieved. The destruction procedures and methods are as follows.
1) Destruction Procedure
The information entered by the customer is transferred to a separate DB (separate file in the case of paper) after the purpose is achieved and stored for a certain period of time in accordance with internal policies and other information protection reasons according to relevant laws (refer to the retention and use period) and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.
2) Destruction method
Personal information stored in electronic file format is deleted using a technical method that makes it impossible to reproduce the records. Personal information printed on paper is destroyed by shredding or incineration.
5. Matters regarding the entrustment of personal information processing
The company operates by entrusting personal information to an external specialized company as follows for service implementation.
We stipulate matters regarding the prohibition of personal information processing other than the purpose of performing the entrusted work, technical and administrative protection measures, restrictions on re-entrustment, management and supervision of the trustee, compensation for damages, etc., and supervise whether the trustee safely processes personal information.
Entrustee: Mcircle Co., Ltd.
Entrusted work content: Website operation (maintenance/repair)
Entrustment period: Destruction without delay after achieving the purpose of collection and use
If the content of the entrusted work or the trustee changes, we will disclose it through this personal information processing policy without delay.
6. Matters concerning the rights of users and legal representatives and the method of exercising them
Users and legal representatives may at any time view or modify their registered personal information or that of children under the age of 14, and may also request deletion.
If you contact the personal information protection manager in writing, by phone, or by email, we will take action without delay after verifying your identity.
If a user requests correction of errors in personal information, the personal information in question will not be used or provided until the correction is complete. In addition, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the results of the correction process to ensure that the correction is made.
The company processes personal information that has been terminated or deleted at the request of the user or legal representative in accordance with the provisions of ‘3. Processing and Retention Period of Personal Information’ and processes it so that it cannot be viewed or used for any other purpose.
7. Matters concerning the installation, operation, and refusal of automatic personal information collection devices
The company operates ‘cookies’ and other devices that store and retrieve user information from time to time. Cookies are very small text files that the server that operates the company's website sends to your browser and are stored on the user's computer hard disk. The company uses cookies for the following purposes:
- Purpose of use of cookies, etc.: Analyze the frequency of access and visit times of members and non-members, identify users' tastes and areas of interest, track traces, identify the number of visits, etc., and provide targeted marketing and personalized services
You have the option to install cookies. Therefore, you can set options in your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies.
- How to reject cookie settings
Example: You can reject cookie settings by selecting options in your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies.
Setting method example (for Internet Explorer): Tools > Internet Options > Personal Information at the top of the web browser
However, if the user rejects cookie installation, there may be difficulties in providing services.
8. Guidance on the Personal Information Protection Manager and Department in Charge
The company has designated the following departments and personal information managers to protect customers' personal information and handle complaints related to personal information.
Personal Information Protection Manager
Name: Park Young-ho
Department: Global SCM Innovation Office
Position: Director
Phone Number: 02-550-8770
Personal Information Protection Manager
Name: Daewoong Pet Operator
Department: Operations Team
Email: support_pet@daewoongpet.co.kr
You may report any complaints related to personal information protection that occur while using the company's services to the Personal Information Protection Manager or the department in charge. The company will promptly and sufficiently respond to users' reports.
If you need to report or consult about other personal information infringements, please contact the following organizations.
Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
Supreme Prosecutors' Office Cyber Investigation Department (www.spo.go.kr / 1301 without area code)
National Police Agency Cyber Safety Bureau (http://cyberbureau.police.go.kr / 182 without area code)
8. Obligation to Notify
If there are additions, deletions, or modifications to the current personal information processing policy, prior notice will be given through the 'Notices' section of the website.