Chapter 1 General Provisions

Article 1 (Purpose)

These Terms of Use are intended to regulate the rights, obligations, responsibilities, and other necessary matters between the company and users in relation to the use of the homepage service (hereinafter referred to as the “Service”) provided by ‘Daewoong Pet’ (hereinafter referred to as the “Company”).

Article 2 (Posting, Validity, and Change of Terms of Use)

① These Terms of Use shall be announced by the Company through individual services or service initial screens, homepages, or other methods, and shall be effective for all affiliated organizations and users who have agreed to these Terms of Use.

② The Company may change the Terms of Use when necessary within the scope that does not violate related laws and regulations such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Consumer Basic Act. In the event of a change to the Terms of Use, the effective date and reason for the revision shall be clearly stated and posted on the initial screen of the service together with the current Terms of Use from 7 days prior to the effective date to the day before the effective date. However, in the case of changes that are disadvantageous to members or important changes, the Company shall notify members in the above manner from 30 days in advance to the day before the effective date, and separately notify members through electronic means such as SMS, MMS, consent pop-up notifications upon login, and emails.

③ If the Company notifies or informs members of the changed terms and conditions in accordance with Paragraph 2 and states that if members do not express their intent to reject by the effective date of the changed terms and conditions, they will be considered to have agreed to the changes in the terms and conditions, and if the members do not expressly express their intent to reject the changes in the terms and conditions, the Company shall consider the members to have agreed to the changed terms and conditions.

④ Members who do not agree to the changed terms and conditions may discontinue using the service and terminate the service agreement.

⑤ Matters not specified in these terms and conditions shall be subject to relevant laws and regulations such as the Framework Act on Telecommunications, the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Act on Consumer Protection in E-Commerce, etc.

Article 3 (Definition of Terms)

① The definitions of terms used in these terms and conditions are as follows: 1. ‘Service’ refers to all health management-related services provided by the company regardless of the terminal (including various wired and wireless devices such as PCs and portable terminals) being implemented.

2. ‘Affiliate’ refers to an institution that has agreed to these terms and conditions through a separate contract and entered into a service use agreement with the company.

3. ‘User’ refers to all users who use the services provided by the company through an affiliated institution or an application provided by the company.

4. ‘Member’ refers to a user who has agreed to these terms and conditions and entered into a service use agreement with the company in order to additionally use exclusive services, and an affiliated institution.

5. ‘Personal information’ refers to information about a living individual that can identify the individual through information included in the information such as name and date of birth (including information that can be easily combined with other information to identify a specific individual even if the information alone cannot identify a specific individual).

② Terms other than those defined in Paragraph 1 of this Article shall be defined in the relevant laws and regulations.

Chapter 2 Service Use Agreement and Information Protection

Article 4 (Conclusion of Use Agreement)

① A service use agreement is established when a person wishing to become a member agrees to the contents of these Terms and Conditions, applies for membership, and the company approves the application. However, the company may reject or reserve the application only in the following cases. 1. When there is no room in the facility or there is a technical problem

2. A person who has lost membership qualification and has not yet completed the period of suspension of membership set by the company

3. A person who does not meet the application criteria separately set by the company

4. When it is confirmed that the application for use is in violation of these Terms and Conditions or is illegal or unfair

5. When applying under another person's name or when the contents of the submitted documents are false

6. When a member who has applied to use the service to the company does not pay the fees related to the provision of the service

7. When a minor, a person with limited capacity without the consent of a legal representative, etc. applies for the service

8. When the company determines it is necessary based on reasonable judgment

② Agreeing to these Terms and Conditions is considered as agreeing to all services provided or to be provided by the company in relation to this service.

③ In the case of an application under Paragraph 1, the company may request real name verification and identity verification through a specialized agency depending on the type of member. Article 5 (Termination and Termination of Service Agreement)

① Termination of the service agreement of an affiliated organization is applied according to the contents of a separate contract concluded for service use, and when the service agreement is terminated, various benefits additionally provided by the company can be recovered.

② Termination of the service agreement by a member

1. If you wish to terminate the service agreement, you must use the menu within the service or submit a termination request to the company through the customer center. Deleting the application that provides the service does not mean termination of membership, so you must use the termination menu within the application to terminate the service agreement.

2. The member is responsible for any disadvantages arising from termination, and when the service agreement is terminated, various benefits additionally provided by the company can be recovered.

3. If the member terminates the service agreement at his/her own will and wishes to reuse the service later, the service can be reused only if the intention to reuse is notified to the company and the company approves it.

③ Termination by the company

1. The company may terminate the service agreement if any of the following reasons occur. a) If you infringe on the rights, honor, credit, or other legitimate interests of other members, or if you commit an act that violates the laws of the Republic of Korea or public order and morals.

b) If you commit or attempt to commit an act that interferes with the smooth operation of the service provided by the company.

c) If it is confirmed that there is a reason for reservation or rejection of approval under Article 4, Paragraph 1.

d) If a member arbitrarily copies or distributes intellectual property rights related to the service, thereby infringing on the intellectual property rights of the member.

e) If you violate other laws, regulations, or terms of use, or interfere with the company's business.

2. If the company terminates the service agreement, the company will notify the member of its intention to terminate along with the reason for termination via SMS, phone call, or email. The service agreement will be terminated when the company's intention to terminate reaches the member.

3. When the service agreement is terminated, the company may retrieve various benefits additionally provided to the member.

4. If the service agreement is terminated according to the provisions of this clause, the company may refuse to accept the member's application for re-use. Article 6 (Processing and Protection of Personal Information)

In order to provide services, the company collects and processes necessary personal information from affiliated organizations and members in accordance with the provisions of relevant laws and regulations. The company strives to protect members’ personal information in accordance with the provisions of relevant laws and regulations such as the ‘Information and Communications Network Act’ and the ‘Personal Information Protection Act’.

Detailed matters related to the processing of personal information are subject to the Personal Information Processing Policy.

Chapter 3 Use of Services

Article 7 (Use of Services)

① Unless there are special circumstances related to the reason for refusal of acceptance, the Company will provide services immediately from the time of membership registration.

② In principle, the Service is provided 24 hours a day, 365 days a year. However, regular inspections may be conducted when necessary for the provision of the Service, and the Company may separately set the date and time.

③ The Company may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement, or failure of information and communication equipment such as computers, communication outages, or other significant operational reasons. In this case, the Company will notify you on the initial screen of the Service. However, if there are unavoidable reasons for which the Company cannot provide prior notice, it may notify you after the fact.

Article 8 (Changes to Services, etc.)

① The Company may change all or part of the Services it provides according to operational and technical needs.

② In the event of changes to the content or method of use of the Service, the Company will post the reason for the change, the content of the Service to be changed, the date of provision, etc. on the initial screen of the Service before the change or notify the Member. ③ The company may modify, suspend, or change part or all of the services provided free of charge according to the company's policies and operational needs, and will not provide separate compensation to members unless there are special provisions in relevant laws.

④ The company, in principle, will not compensate for damages suffered by members or third parties due to changes in services pursuant to this Article. However, this does not apply if the company is intentional or grossly negligent.

Article 9 (Provision of Information and Advertisements)

① The company may post information necessary for members' use of the service on the service's initial screen or provide it via SMS, etc. However, if it is related to the transmission of advertising information for commercial purposes and the member's consent is required pursuant to relevant laws, the procedures in accordance with relevant laws will be followed.

② If a member who has agreed to receive information expresses his/her intention not to receive information, the company will exclude the member from the information provision target, and if the member suffers disadvantages due to not receiving information due to being excluded from the information provision target, the company will not be held responsible for this. ③ The company may post advertisements in the form of banners and videos along with information, and may use personal information with the consent of the member to the extent that it does not violate the "Personal Information Processing Policy" and the "Personal Information Collection and Use Agreement" in order to provide customized advertisements that fit the characteristics of the member.

④ The company shall not be liable for any problems that may arise in connection with the member's use of third-party services through advertisements.

Chapter 4 Member Management and Protection

Article 10 (Member Management)

① The company may selectively or overlappingly take the following measures against members who violate the main purpose of the terms and conditions, related laws, and general principles of commercial transactions.

1. Recovery of some or all of the benefits additionally provided by the company

2. Restriction on the use of specific services

3. Termination of the service agreement

4. Claim for damages

② If the company takes the measures set forth in each subparagraph of the preceding paragraph, the company shall notify the member in advance by phone or SMS, and in unavoidable cases such as when the member's contact is cut off or an emergency is required, the company may take the measures first and then notify the member later. ③ If a member has a reason to object to the company's measures under this article, he or she may file an objection.

Chapter 5 Other

Article 11 (Disclaimer)

The company shall not be liable for any damages incurred by a member or a third party due to any of the following reasons. 1. When the service cannot be provided due to a natural disaster or other force majeure

2. When a member neglects to manage his/her ID or password, etc., thereby allowing others to use it illegally

3. When a member causes damage to a third party by stealing a third party's ID, password, or other personal information

4. When the service cannot be used due to technical issues such as public communication lines that are not within the company's control and management area

5. When due to other issues not attributable to the company

Article 12 (Compensation for damages, etc.)

① Members may not use materials posted on the service or information obtained through the service for profit-making purposes or allow third parties to use them by copying, transmitting, publishing, distributing, broadcasting, or other methods without the company's prior consent, and the company may claim compensation for damages from the member for damages incurred due to the member's violation of this.

② When a member causes damages to the company by violating the provisions of these terms and conditions, the member must compensate the company for all damages incurred. ③ If the Company receives any objection, including a claim for damages or a lawsuit, from a third party other than the member due to an illegal act or violation of these Terms and Conditions committed by the member while using the service, the member shall indemnify the Company at his/her own responsibility and expense. If the Company is not indemnified, the member shall compensate the Company for all damages incurred as a result.

④ The Company may be exempted from liability for damages if it proves one of the following reasons. 1. When the company suffers serious damage due to an external intrusion incident

2. When due to force majeure such as an exhibition, incident, natural disaster, or similar national emergency

3. When the smart device is damaged due to the member's intention or negligence and the service is unavailable

4. When the service is unavailable due to the member's reasons such as moving to an area where the service is unavailable

5. When any of the reasons in Article 16 apply

6. When there is no other reason attributable to the company

⑤ The company does not compensate for the loss of benefits expected by the member from using the service, and is not responsible for damages caused by the member's negligence such as damages (including financial/mental damage) caused by information or data obtained through the service, abnormal use by the member, and excessive use without considering the member's health condition, physical characteristics, etc.

Article 13 (Site Connection)

① The company may provide connections to other sites operated by third parties other than the company through hyperlinks (targets of hyperlinks include text, images, and videos) within the service. ② The Company shall not be liable for any transactions between members and third parties regarding goods or services independently provided by sites linked through hyperlinks, etc.

Article 14 (Other)

① In the event of a member’s objection or complaint regarding the service, the Company shall take appropriate and prompt measures regarding the member’s legitimate opinions or complaints. However, if prompt processing is difficult, the Company shall notify the member of the reason and processing schedule.

② Members shall not infringe upon the intellectual property rights of the Company or third parties in relation to the content provided by the service, and shall not copy, transmit, publish, distribute, or otherwise use for profit-making purposes any matter related to the content provided by the service without the Company’s prior written consent.

③ If the Company receives a claim for damages or a criminal complaint from a third party due to the member’s infringement of another’s intellectual property rights, such as patents, copyrights, or trademarks, in relation to the content provided by the service, the member shall indemnify the Company, and if the Company is not indemnified, the member shall compensate the Company for any damages incurred as a result. Article 15 (Jurisdiction)

① If a dispute arises between the Company and an affiliated organization or member in relation to the use of the service, the Company and the affiliated organization or member shall make good faith efforts to resolve the dispute.

② If the dispute is not resolved through the consultation in Paragraph 1 of this Article and a lawsuit is filed, the lawsuit may be filed with the competent court under the Civil Procedure Act.

These Terms of Use are announced and applied as follows.

① Announcement Date: April 1, 2022

② Effective Date: April 1, 2022